Privacy Policy
Last updated: May 31, 2026
This policy explains how Restoran Lumen, Bulevar kralja Aleksandra 120, 11000 Beograd, collects, uses and stores your personal data. We process data in line with Serbian data-protection law.
What we collect
- Details you provide when booking or asking a question — name, phone number and, if you add it, your email.
- The content of any message you send through the contact form or a messaging app.
- Basic technical data about your visit (device type, anonymous statistics).
Why we process it
We use your data to confirm and manage your reservation, answer your question and improve the restaurant. We do not use it for automated decision-making and we do not sell it to third parties.
How long we keep it
Reservation data is kept only as long as needed to provide the service and meet legal obligations, after which it is deleted or anonymised.
Your rights
You may request access to, correction or deletion of your data, and withdraw consent at any time. Email kontakt@restoran-lumen.rs and we will respond within the legal period.
Contact
For any data-protection question, write to kontakt@restoran-lumen.rs or call 011/406-8800.